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​ * IN PERSON VISITS - we are currently scheduling patients in two different areas of the building:

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• UPSTAIRS - in our main treatment area, we will see both established and new patients who are not acutely ill or symptomatic, for routine care and regular follow-up visits for chronic conditions. This part of the building has a common waiting area, and masks are not required to enter. However, we continue to encourage patients with compromised immune systems - or anyone who would simply feel more comfortable doing so - to wear a mask for their own protection.

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• DOWNSTAIRS - in our newly reconfigured special treatment area, affectionately referred to as our M*A*S*H* unit, we will see any patient with a new or acute problem, specifically including - but not limited to - any complaint or symptom of a respiratory (or otherwise potentially infectious) nature. This setup allows us to continue to see sicker patients on our premises while avoiding their direct interaction with the well patients in our main area. This new space has a separate entrance on the West side of the building, a dedicated waiting area, and masks are required at all times. ​

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Your health and well-being are our top priorities. We want to ensure you receive the most appropriate care in the most efficient and effective way possible.

While the Emergency Department (ED) is crucial for life-threatening conditions, many conditions treated in the ED could be effectively addressed in other care settings, such as your primary care physician's office. 
Your primary care provider understands your full medical history and can provide comprehensive, personalized care. Even if your primary provider is not available at the time you most need them, the team approach we have allows access of your medical record to all providers in our office to best treat you. We have same day (as well as Saturday) availability to get your acute/urgent treatment started right away when needed. 

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Emergency Department (ER):
Life-threatening or severe injuries and illnesses.
Examples: Chest pain, severe difficulty breathing, sudden weakness or numbness, uncontrolled bleeding, severe burns, significant head injuries.

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Primary Care Physician Office:
Non-life-threatening illnesses or injuries that need attention within 24 hours.
Examples: Colds, flu, minor burns, sprains, minor fractures, cuts that may need stitches, infections like ear infections or pneumonia, management of chronic conditions, minor illnesses and injuries.

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Always contact us first about non-emergency issues, as we can guide you to the proper care setting.
Thank you for partnering with us to ensure you receive the best care at the right time and place!
 

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